Oct 22, 2020 | Uncategorized
Janet is about to log on to her third Zoom meeting of the day. She sighs, stretches, and turns on her camera, dreading the hour of meaningless conversation that will follow. Yes, it’s another meeting that could have been an email. In the background, her children argue...
Aug 28, 2020 | Uncategorized
On September 11, 2001, I was with my mother and father in a hospital in Scranton. I watched the buildings get hit and saw the hospital preparing for an onslaught of triage patients. My six children were in various schools between Scranton and the D.C. area, and...
Mar 10, 2020 | Uncategorized
When Buffer was in its start-up phase, co-founder and CEO Joel Gascoigne struggled to reconcile his logical and scientific mind with the realities of being a leader. With only a trickle of traffic, he couldn’t use A/B testing to determine what was working (and what...
May 17, 2018 | Uncategorized
Recently I stopped for lunch at one of the D.C. locations of Sweetgreen, and it got me thinking about how a company’s corporate culture and environment plays a critical role in its success. The salad chain launched in D.C. in 2007 and, over the past 10 years, it...
Apr 20, 2018 | Uncategorized
As a leader, you’re probably always thinking about your company and its performance. Your focus is on making sure that it’s always heading in the right direction and continuing to grow. There are lots of different strategies out there for ways to think...
Apr 12, 2018 | Uncategorized
By now you have probably heard about the importance of emotional intelligence. You may know that people with average intelligence quotient (IQs) outperform people with high IQsroughly 70 percent of the time, and that emotional intelligence explains the...
